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:: Volume 30, Number 3 (Spring 2015) ::
Back to browse issues page 2015, 30(3): 875-898
A survey of the statues and factors affecting librarians’communication skills: A case study of Librarians at Ferdowsi University of Mashhad
Sanaz Rahnama , Rahmatollah Fattahi, Mohammad Hosein Dayani
MSc. In Information and Knowledge Science Ferdowsi University of Mashhad and Librarian at Sarallah public library
Abstract:   (9454 Views)
Purpose: This research aimed to study the status of communication skills of librarians and effective factors in this field. Method: A questionnaire was used in this survey for collecting data. Research population consisted of the librarians at the libraries of Ferdowsi University of Mashhad. Findings: Findings showed that the most important factors in interpersonal communication from the point of views of librarians are firstly organizational and then environmental, personal and cultural factors. Also, there is no significant relationship between variables like "education" and "experience" with communication skills of librarians. Furthermore, findings show that the status of librarians' communication skills in all areas of study at Ferdowsi University of Mashhad is the same and there is no significant difference among them. At the end, some recommendations are mentioned for extension of interpersonal communication skills of librarians.
Keywords: Communication skills, Interpersonal communication, Librarians, Ferdowsi University of Mashhad
Full-Text [PDF 434 kb]   (2235 Downloads)    
Type of Study: Research | Subject: Library and Information Science
Received: 2014/10/22 | Accepted: 2014/10/29 | Published: 2014/12/10
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Rahnama S, Fattahi R, Dayani M H. A survey of the statues and factors affecting librarians’communication skills: A case study of Librarians at Ferdowsi University of Mashhad. Journal of Information Processing and Management. 2015; 30 (3) :875-898
URL: http://jipm.irandoc.ac.ir/article-1-2656-en.html
Back to browse issues page Volume 30, Number 3 (Spring 2015)
پژوهشنامه پردازش و مدیریت اطلاعات Journal of Information processing and Management
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