The management of information and communication technology in the country is developing in all sectors, including the field of science and technology information. In this regard development requires an accurate recognition of needs and determination of relationships among various stakeholders. Therefore, the commitment and participation of all stakeholders in the design and implementation process of ICT development ensures the success of the development objectives. Iranian Research Institute for Science and Information Technology (IranDoc) as one of the largest custodians of country’s scientific and technologic data provides the value added services on existing researches data and plays a key role in the development of scientific services based on technology in the country.
In this research project, we try to draw a comprehensive map of the services of the Iranian Research Institute for Science and Technology (IranDoc) in e-government context in the field of information science and technology of the country, considering the development of information technologies and especially e-government in the country. In this project, beside analyzing the value chain of the of scientific and technology information of the country, functionality of the field of information technology will be determined by taking stakeholders in the chain into consideration and it will provide necessary requirements for the development of services. In the current plan, by reviewing the upstream documents and programs and expectations of the country’s scientific and technological information system, the position of IranDoc services is being redesigned and the current service development path is illustrated. Also, a comprehensive review of the pattern of service delivery in the form of e-government in different countries has been carried out and the similarity of services provided in our country has been analyzed. In this regard, services provided in e-government approved formats were presented in the country. The approach of the research is largely qualitative. In the first stage, research is formed based on studies and the concept mining as well, and extraction of key terms from upstream documentation is derived a general view of service design. In the second phase, a comparative study of e-government in different countries has been identified as the comparative pattern of the country, and finally by conducting specialized interviews and utilizing the expertise of the services, we provided the role of the Institute of Information Science and Technology of Iran (IranDoc) in e-government context.