The Place of New Technologies and Information Systems in the Teleworking Process

Doroudi, Fariborz; Soleimani Nezhad, Adel; Baniasadi, Bentolhoda

doi:10.22034/jipm.2025.2071886.2095

The Place of New Technologies and Information Systems in the Teleworking Process

Document Type : Original Article

Authors

Fariborz Doroudi ¹

adel soleimani nezhad ²

Bentolhoda Baniasadi ³

¹ Assistant Professor; Iranian Research Institute for Information Science &amp; Technology (IranDoc); Tehran, Iran

² Department of Knowledge and Information Science, Shahid Bahonar University of Kerman, Kerman, Iran.

³ Master of Science in Executive Management; Islamic Azad University, Kerman Branch; Kerman

10.22034/jipm.2025.2071886.2095

Abstract

The aim of this study is to study the feasibility of a smart teleworking system implementation considering the role of technology and information systems in Iran Copper Industries National Company. The present study is applied in terms of its purpose and is survey-descriptive in nature. The statistical population includes all employees of the National Iranian Copper Industries Company, totaling 2120 people. The statistical sample was determined to be 266 people using the Cochran formula. The sampling method employed was simple random sampling. The data collection tool utilized was a researcher-made self-assessment questionnaire for remote work, consisting of 40 questions. To measure the validity of the questionnaire, the content validity method was applied. The validity of the questionnaire was found to be 0.991 based on the content validity index (CVR) and 0.800 based on the CVI. The reliability of the questionnaire was calculated using Cronbach's alpha test, confirming a value of 0.896. Collected data was analyzed using descriptive statistical methods such as graphs and interferential statistical method and TOPSIS. The results of the research, utilizing TOPSIS model, indicated that the four factors of hardware facilities, software, communication infrastructure, and the ability to develop systematic programs have varying conditions for the implementation of a teleworking system. The research findings highlighted that the impact of each of these factors on the feasibility of implementing a teleworking system is not uniform. Therefore, it is important to measure and rank the impact of these factors accordingly. The ranking of the effective factors on the feasibility of implementing a teleworking system revealed that hardware facilities have the greatest impact, while software facilities have the least impact on the possibility of implementing a smart teleworking system. The research results revealed that Iran Copper Industries National Company lacks sufficient software and communication infrastructure capabilities to implement a teleworking system. Additionally, the company does not have adequate hardware capacities and systematic plans in place. As a result, it is not feasible to implement a smart teleworking system at Iran Copper Industries National Company. It is recommended that the company prioritize the following activities: enhancing software facilities to enable teleworking implementation; conducting training courses, including application software training, for all organizational levels and conducting regular assessments to strengthen employees; establishing and enhancing the necessary communication infrastructure for the successful deployment of teleworking technologies within the company; allocating the required budget to provide software, hardware, and infrastructure facilities for the teleworking process; and developing a documented plan for implementing the teleworking process in accordance with the approved policy.

Keywords

Feasibility

Systematic Plans

Teleworking

Communicative Infrastructure

Information Systems

Subjects