Presenting a Framework for Explaining the Competencies of Chief Knowledge Officer through Meta-Synthesis Method

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Abstract

This paper provides a framework to clarify the competencies of the Chief Knowledge Officer in organizations. For this purpose, meta-synthesis methodology was adopted. From 161 sources founded in meta-synthesis process, 15 articles were consistent with accepted standards. As a result of combining the findings, 60 codes and five main concepts (specialization in knowledge management, mastery of business knowledge, interpersonal skills, managerial skills and personal characteristics) and two themes (technical and social) were identified. Shannon Entropy Analysis showed that managerial competencies and awareness about technologies of knowledge management are the most important factors. Organizations can benefit from the results of this study to recruit a chief knowledge officer. No article was found by the researchers having research integrity and methodology. Therefore, this paper has innovation.

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