Survey the role of emotions in information retrieval




The present study was conducted to identify the users' emotion in various stages of information retrieval based on the information retrieval model in web.From the methodological perspective, the present study is experimental, and the type of study is practical. The society comprised all MA students majoring in different humanistic science branches and studying at Imam Reza international university. The sample society of this research consisted of 30 participants. The sample size was determined through stratified random sampling via G*power software. Data collection was carried out by using: demographic and prior experience of using internet questionnaire, post search questionnaire and recorded videos of users' faces. The findings of the study demonstrated that: 1) during the initial stages of searching, the frequency of emotion of apprehension, and in general during the link tracking stage, the negative emotions with the overall 49/3 percent are more frequent than the other emotions in browsing and differentiation stages, the emotion of happy was more frequent than the other emotions. 2) These variances resulted in significant relations among different emotions of the users throughout the four stages of information retrieval. 3) In simple search, the respondents displayed the emotion of happy most frequently and the emotion of aversion least frequently. On the other hand, in complicated search, apprehension and aversion were the most and the least frequently-cited emotions, respectively. Overall, the negative emotions were reported more frequently in complicated search in comparison with the simple search. This demonstrated that any change in the difficulty level of search undertaking would cause users to exhibit different types of emotions.