عنوان مقاله [English]
Using a descriptive survey methodology, the data was collected using a questionnaire and calling on the Information and Acquision unit managers in 15 government universities in metro-Tehran. Findings indicate that the population studied utilize the services, databases and e-journals offered by both rose system and nasim iman. Furthermore they are all partake in consortium purchases. Average means for Rose system was 1.78 and for Nasim Iman was 1.77 indicating relative satisfaction with services. Among the principle reasons for dissatisfaction were irregular increase of annual subscription fees to electronic resources, and failure to fully uphold the terms of contracts between these companies and the universities. To resolve these issues, the companies need first to draft a suitable policy for offering services fitting the needs of universities. These services should be offered at reasonable price. Secondly the relevant powers-that-be must facilitate the entry of third party agents into the competition or alternatively lay in the grounds to the universities to directly engage in consortium purchase from foreign publishers.