پژوهشنامه پردازش و مدیریت اطلاعات

پژوهشنامه پردازش و مدیریت اطلاعات

ارزیابی کاربردپذیری سیستم اطلاعات بیمارستانی بیمارستان کودکان با استفاده از مدل «پوردو»

نوع مقاله : مقاله پژوهشی

نویسندگان
1 1. کارشناسی ارشد فناوری اطلاعات سلامت، کمیته تحقیقات دانشجویی، دانشکده پیراپزشکی، دانشگاه علوم پزشکی هرمزگان، بندرعباس، ایران
2 کارشناسی ارشد کتابداری و اطلاع رسانی پزشکی، واحد توسعه تحقیقات بالینی، بیمارستان آیت الله کاشانی، دانشگاه علوم پزشکی شهرکرد،شهرکرد،ایران
3 کارشناسی ارشد آمار زیستی، مرکز توسعه تحقیقات بالینی بیمارستان کودکان، دانشگاه علوم پزشکی هرمزگان، بندرعباس، ایران
4 استادیار انفورماتیک پزشکی، گروه فناوری اطلاعات سلامت، دانشکده پیراپزشکی، دانشگاه علوم پزشکی هرمزگان، بندرعباس، ایران
چکیده
امروزه، با افزایش به‌کارگیری فناوری اطلاعات در ثبت مستندات بیماران در مراکز بهداشتی، سیستمهای اطلاعات بیمارستانی نقش مهمی در این مراکز ایفا میکنند.کاربردپذیری معیار مهمی در طراحی رابط کاربری سیستمهای اطلاعات بیمارستانی بوده و ارزیابی مداوم آن مشکلات این سیستمها را به‌درستی شناسایی کرده و سبب توسعه بهینه آن میشود. در پژوهش حاضر ارزیابی کاربردپذیری رابط‌ کاربری سیستم‌های اطلاعات بیمارستانی از دیدگاه کاربران با استفاده از مدل کاربردپذیری «پوردو» انجام شد. این پژوهش کمّی بوده و به‌روش پیمایشی انجام شده است. ابزار پژوهش پرسشنامه آزمون کاربردپذیری «پوردو» است. جامعه پژوهش کاربران سیستم اطلاعاتی بیمارستان کودکان بندرعباس بودند که با استفاده از روش نمونهگیری آسان انتخاب شدند. 169 نفر شامل کارمندان و پرستاران برای مشارکت در این پژوهش انتخاب شدند و پرسشنامهها جهت نظرسنجی در اختیار آنها قرار گرفت. پس از جمعآوری پرسشنامهها تجزیه‌وتحلیل دادهها در نرمافزار SPSS نسخه 26 انجام شد. یافتهها نشان داد که تفاوت معناداری بین هر یک از ابعاد هشتگانه «پوردو» به‌صورت جداگانه در هر یک از بخشها وجود دارد. میانگین نمره کاربردپذیری در حیطه انعطاف‌پذیری تفاوت معنادار نداشت. میانگین نمره راهنمای کاربر کمتر از حد متوسط، میانگین سایر حیطهها و کاربردپذیری به‌طور کلی، بیشتر از حد متوسط بود. در پژوهش حاضر میانگین کاربردپذیری در کل حیطه‌ها بیشتر از حد متوسط گزارش شده و در نتیجه میتوان گفت که سیستم مورد بررسی در این پژوهش از کاربردپذیری مناسبی برخوردار بوده و رضایت کاربران را در هنگام کار با آن به‌خوبی به خود جلب کرده است. اما با این حال، در برخی حیطه‌ها همچون راهنمای کاربر و انعطاف‌پذیری نمره کمی گرفته و نیاز به توسعه سیستم با در نظر گرفتن این ابعاد است.
کلیدواژه‌ها
موضوعات

عنوان مقاله English

Usability Evaluation of the Hospital Information System in a Children's Hospital Using the Purdue Model

نویسندگان English

Saber Yazdani Damavandi 1
Amirmohammad Mozafari 2
Fatemeh Arjmand 3
Tayebeh Baniasadi 4
1 Master of Health Information Technology; Department of Health Information Technology, Faculty of Para-medicine, Hormozgan University of Medical Sciences, Bandar Abbas, Iran
2 Master of Science in Library and Information Science; Clinical research Development unit, Ayatollah Kashani Hospital, Shahrekord University of Medical Sciences, Shahrekord, Iran
3 Master of Science in Biostatistics; Clinical research Development Center of Children Hospital, Hormozgan University of Medical Sciences, Bandar Abbas, Iran
4 Assistant Professor of Medical Informatics Department of Health Information Technology, School of Allied Medical Sciences Hormozgan University of Medical Sciences,BandarAbbas,Iran
چکیده English

Nowadays, with the increased utilization of information technology in documenting patient records at healthcare centers, hospital information systems play a vital role in these institutions. Usability is a critical criterion in designing the user interface of hospital information systems, and its continuous evaluation effectively identifies system issues and leads to their optimal improvement. In this quantitative study, the usability of hospital information systems was assessed from the users’ perspective using the Purdue Usability Model. The research employed a survey methodology, and data were collected through the Purdue Usability Testing Questionnaire. The study population comprised users of the Hospital Information System at Bandar Abbas Children’s Hospital, selected via convenience sampling. A total of 169 participants, comprising administrative staff and nurses, were selected to take part in this study. The Purdue Usability Testing Questionnaires were distributed to them for data collection purposes. After collecting the questionnaires, data analysis was conducted using SPSS software, version 26. The findings revealed a significant difference between each of the eight dimensions of the Purdue model across various departments when considered separately. However, the average usability score in the flexibility dimension did not show a significant difference. The average score for user guidance was below the average threshold, while the mean scores for other dimensions and overall usability were above average. In this study, the average usability score across all dimensions was reported to be above average. Consequently, it can be concluded that the system under study possesses appropriate usability and has successfully gained user satisfaction during use. Nevertheless, in certain areas such as user guidance and flexibility, the system received lower scores, indicating the need for further development, especially considering these dimensions.

کلیدواژه‌ها English

Evaluation
User Interface
Hospital Information Systems
Purdue Mode
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  • تاریخ دریافت 05 اردیبهشت 1404
  • تاریخ بازنگری 08 آبان 1404
  • تاریخ پذیرش 10 آبان 1404